Refund and Return Policy

ALL SALES FINAL

We do not offer exchange or return on any of our products.

IN CASE OF DEFECTS

In case of any manufacturing defect, WhatsApp or Email us within 48 hours of delivery and we will replace your defected product with the same item. Product opening video is mandatory to avail this.

LOGISTICS COST

The logistics of sending the item back will be borne by the customer, which will be reimbursed within 10 days of receiving the defected product at our centre.

All our products are handmade by experienced artisans, one piece at a time, making each piece unique. Due to this process, a slight variation in colour tone, shape or size may occur between products which is not regarded as a defect and will not be eligible for return or replacement.

Given the nature of our products, we reserve the sole discretion to provide resolution as we deem fit. Every return or exchange request is treated as an individual case.

If you find that the package has been tampered, please do not accept the item and handover the package back to the delivery person before signing the POD(Proof of Delivery).